Privacy Policy

At Goxcity, your privacy is our priority. We are committed to protecting your personal information and ensuring that your experience with us is safe and secure. This Privacy Policy explains how we collect, use, and protect the information you share with us.

1. Information We Collect

  • Personal Information: When you place an order or sign up for our newsletter, we collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details.
  • Non-Personal Information: We may collect non-personal data such as IP addresses, browser types, and browsing patterns to improve website performance.
  • Cookies: We use cookies to enhance your experience on our website by remembering your preferences and tracking your activities for a more personalized experience.

2. How We Use Your Information

  • Order Fulfillment: Your personal information is used to process your orders, ensure accurate delivery, and provide customer support.
  • Marketing: If you opt-in to our mailing list, we will use your email to send you promotional offers, product updates, and special discounts.
  • Improving Services: We use non-personal information to analyze trends and user behavior, which helps us optimize our website and offerings.
  • Security: We take appropriate security measures to safeguard your data and ensure that it is protected from unauthorized access.

3. Sharing Your Information

  • We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (such as payment processors and delivery companies) who assist us in fulfilling your orders.
  • We may also disclose your information if required by law or to protect our rights and property.

4. Data Security

We use industry-standard security practices, including SSL encryption, to ensure the protection of your data during transactions and storage. Despite our best efforts, no system is 100% secure, and we cannot guarantee the complete safety of your information.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have questions about our privacy practices, please contact us at [email protected]